Hat Shopping FAQ

Shopping at The Hat Room? Here are answers to common questions about our store, hat brands and orders.

What is The Hat Room?

The Hat Room is an online hat retailer at thehatroom.com, operated by Onvous LLC. We bring together distinct hat brands, each with its own point of view. Learn about The Hat Room.

Is The Parent Club the same as The Hat Room?

The Parent Club is a hat brand available at The Hat Room. The Hat Room is the retailer. The Parent Club designs celebrate moms, dads and parenthood, including MOM, DAD, Fatherhood and Raising Legends. Shop The Parent Club hats.

Are Western Rodeo and Western Run Club available?

Western Rodeo and Western Run Club are coming soon. Their brand pages introduce the collections. Shop our available hats for designs you can order now.

How do I choose a hat size and color?

Check the fit, closure and available colors on the individual product page before ordering. Select your preferred color to see its current availability. For help choosing a hat, contact The Hat Room.

Which hats make gifts for moms and dads?

Start with The Parent Club. MOM and DAD keep it simple, while Fatherhood and Raising Legends celebrate life as a parent. Choose the design and color that suit the person you have in mind.

Can I choose different hats in a bundle?

Our bundle builder lets you choose from available hats and colors. See the builder for the current offer and review your selection at checkout.

Where can I find shipping costs and delivery information?

Read our shipping policy for delivery information. Checkout shows the shipping options and charges available for your order and address.

Can I return a hat?

Our return policy explains eligibility, timing and how to request a return. Read it before sending anything back. For help with an order, email info@thehatroom.com.

Find a hat for someone you love

Explore mom hats and hats for dads. Our guides to choosing a hat for mom and choosing a hat for dad compare the messages, colors and fit details.