Terms of service

Last updated: September 12, 2026

About The Hat Room

The Hat Room and thehatroom.com are operated by Onvous LLC ("we," "us," or "our"). These Terms govern use of our website and purchases from our store. Questions can be sent to thehatroom@onvous.com or through our contact page. Our store is hosted on Shopify; Onvous LLC is the seller of products purchased from The Hat Room.

Using our store

You must be legally able to enter into a purchase agreement, or use the store with the involvement of a parent or legal guardian. Please provide accurate order, contact, billing, and delivery information. Keep any account credentials secure and notify us if you believe your account has been used without permission.

You may not use this website for unlawful or fraudulent purposes, interfere with its security or operation, introduce malicious software, or infringe another person's rights.

Products, availability, and orders

Please review each product's description, color, and fit information before ordering. We aim to display products accurately, but screen settings can affect how colors appear. Availability is shown on the product page and checked during checkout. An order confirmation acknowledges receipt of your order; we may contact you if an item is unavailable, an error affects your order, or verification is needed. If we cannot fulfill an order, we will notify you and refund any payment for the unfulfilled items as required by law.

Contact us promptly if you need to correct an order. Changes or cancellations may not be possible after processing begins. This does not limit cancellation or refund rights provided by law.

Prices, payments, and bundles

Unless another currency is expressly displayed, prices are in US dollars. Applicable shipping charges and taxes are shown at checkout before payment. Payment must be authorized using an accepted payment method. Prices and offers may change for future orders; the confirmed price for an accepted order is not changed retroactively.

Eligible hats are $35 each. The 3-for-$89 offer applies to each complete group of three eligible hats in the same order, including a mix of The Parent Club and Western Rodeo hats. The offer gives $16 off each eligible group of three; additional hats outside a complete group are charged at their individual price. The offer excludes shipping and taxes and cannot be combined with another discount unless expressly stated. The final discount is shown at checkout. Product availability and offer eligibility apply.

Shipping and final-sale policy

Our Shipping Policy explains delivery information. All sales are final. We do not accept returns, exchanges, or refunds for change of mind, fit preference, or choosing the wrong color or style. An exception applies when a product arrives damaged. Please read our Returns and Refunds Policy for help with damaged items. Nothing in these Terms or our policies excludes rights or remedies that cannot legally be excluded, including applicable rights for defective, misdescribed, incorrect, or undelivered goods.

Privacy

Our Privacy Policy describes how personal information is handled and explains available privacy rights and choices. It is a notice of our practices, not a waiver of your privacy rights.

Website content and third-party services

Website text, photographs, design, logos, and other content belong to Onvous LLC or their respective owners and are protected by applicable intellectual-property laws. You may browse and use the website for personal shopping. Other use requires permission unless otherwise allowed by law. Brand names and trademarks remain the property of their owners.

Third-party links and services may have their own terms and privacy notices. We do not control third-party websites. Our responsibility for your purchase from The Hat Room is not transferred to a third party merely because we use its services.

Availability, errors, and legal rights

We work to keep information accurate and the website available, but occasional errors or interruptions may occur. We may correct errors and update the website. If a material error affects an order, we will contact you before proceeding on changed terms or cancel and refund the affected order. No statement in these Terms excludes a warranty, liability, remedy, or consumer protection that cannot be excluded under applicable law.

Changes and contact

We may update these Terms by posting a revised version and effective date. Changes apply going forward and do not remove rights relating to prior purchases. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Please contact Onvous LLC at thehatroom@onvous.com with questions or concerns.